To start the return process for your order, please enter your email address or phone number and the order number below.
How do I process a return or exchange?
- Enter your order number & email address above & click START
- Follow the instructions & select the items you need to return or exchange
- You will recieve a confirmation email with return shipping instructions once the return request is approved
What items are eligible for a return or exchange?
You can return or exchange your items within 14 days of your order being fulfilled.
- Items must be in their original condition
- Clothing must unwashed & unworn: free of makeup, perfume, pet hair or any wear & tear
- Tees will not be eligible for a return or an exchange if you have chosen to alter it with one of our 'chop it up' options
Vintage pieces, limited edition creations & sale items are not returnable or exchangable - no exceptions.
Are there any charges for a return or exchange?
- You are responsible for the cost of the return shipping
- Original shipping charges are non-refundable
- If your returned item is deemed unfit for a refund or an exchange, you will be responsible for the cost of shipping the item back to you or you will not receive a refund for your return nor will a new item be shipped home to you
How soon will I recieve my refund or exchange?
- Once your return is received & inspected, we will send you an email to notify you that we have received your return. We will also notify you of the approval or rejection of your refund
- If your return is approved, then your refund will be processed & a credit will automatically be applied to the original method of payment within 5-10 days
- If your exchange is approved, your new item or size will be shipped home to you ASAP